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GDS CODE

AMADEUS: FGVRNNOV
SABRE: FG112474
GALILEO: FG36245
WORLDSPAN: FGVRNNO
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Guest Comments

2011-11-03
[8/10]
3 euro for a half hour of internet seemed a bit steep. Other that this, we had and enjoyable stay!
Iona Matthews
2011-10-25
[9/10]
The lady who prepares breakfast during the week is particularly good. The use of a bicycle is a major attraction and I am disappointed that I now have to give the hotel a full indemnity. Why cannot a small charge be made to cover insurance?
richard gee
2011-10-23
[9/10]
In general, I think that the practice of keeping guests' passports for hours is unacceptable. I know it happens in hotels in Italy and I know I should have been aware of the fact that the passport was not with me when I left the hotel. Still, what the hotel needs to do is take the passsport, use it for its needs, then immediately return it to the guest. I spent too much time in central Verona, getting the hotel's phone number (true, I should have had it with me to begin with), buying a phone card then trying to use it, just to call the hotel and find out that the passport was there. I was very pleased with the welcome, also the internet connection was excellent - this is the only thing I didn't like about your hotel. So please, a passport is a personal belonging and should be kept at the hotel for the shortest while possible. Thank you for the questionnaire.
2011-10-21
[8/10]
The room is nice and spacious. The hotel stuff is also helpful.
Soonphichai Chatdanai
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